Terms & Conditions
Please read through this information carefully before contacting me. By signing the client agreement, you are agreeing to the terms and conditions set out here. This notice is effective as of September 28th 2019. Last amended February 29th 2020.
Sending your work
For manuscript and document editing, submissions should be sent as Word .doc or .docx attachments. Feedback is done electronically with notes provided in a Word document. Please make sure you can transmit and receive these files and are capable of reading comments in Microsoft Word or an equivalent program. I can also send feedback documents as a PDF if you prefer. Any issues that prevent you from sending or receiving Word documents is your responsibility to resolve.
Assume that I will begin editing once you submit your work. Submissions of revised material will not be accepted if I have already started on your project. Do all your tweaking before you submit.
The first revision review is important and as such is included in the fee. Subsequent revisions will be treated as a separate editing project and will be charged at half the rate of the original fee.
Phone or video consultations are £30 for 30 minutes and charged in addition to the editing fee. You can also email me with questions about the feedback and related topics at no additional charge.
Once we agree to work together, I'll give you an estimated turnaround time. Depending on my workload, you may be scheduled months ahead of the actual work. Please let me know if you have any time constraints. A rush order is available if you need a fast turnaround [three business days for submission queries and two weeks for manuscripts or longer projects] and carries a 25% additional fee.
A deposit of 25% of the quoted price is required within 14 days of receipt of the client agreement*. If you can't pay within 14 days, please email me as soon as possible as failure to pay within this time period will result in me drinking too much coffee and fretting about your commitment. Failure to pay the deposit also means you may lose your place in the schedule queue. The outstanding balance is due upon completion of commissioned work.
If you elect not to pay the balance owed on completion of commissioned work, I will pursue official channels to recover payment. This policy is non-negotiable.
*Ghostwriting terms and conditions are negotiated at the time of drawing up the client agreement and will vary depending on the length of the project. As a rule of thumb, the fee is divided into 4 equal payments that are fixed within the estimated turnaround time.
All quotes are valid for 30 days. After that period there is no guarantee that the quoted price will still be available.
If you change your mind and I haven't yet started work then I will happily refund your deposit via your original payment method. HOWEVER, due to the complexity and time-consuming nature of editing, I cannot offer refunds after I begin work on your project. You may still choose to cancel our agreement once I've started work, but in doing so you will automatically lose your deposit. You may also be liable to pay the cost of the whole commission if we're near the end. You will receive the work I've already done.
RIGHT TO REFUSE SERVICE
I reserve the right to decline work. This is a decision that I will make before working with you. If you deliberately mislead me about the ownership, nature or purpose of your work you will forfeit your deposit and the contract will be terminated.
I'm also morally bound by a conflict of interest policy. If your work is of a standard that needs no editorial input I'll let you know. I'll also suggest a way forward. You won't be charged for this.
The work remains your intellectual property at all times, as such it is your responsibility to make sure you are not plagiarising or breaching any copyright legislation.
I'm bound by a confidentiality notice through my client agreement and will never share or disclose any of the materials or ideas that you send to me without your written permission. If you're losing sleep over copyright infringement or theft of ideas then working with an independent editor may not be right for you.
SIGN OFF AGREEMENT
Most contracts include amendments. Once the commission is completed I'll send you a sign off agreement. This agreement assumes that you are happy with the work I've done. Once this agreement is signed I no longer hold any responsibility for errors or things you want to change. Check it all through carefully.
After the conclusion of our work together, I may ask for a testimonial about your experience. You're under no obligation to provide one and I reserve the right to edit it for clarity and length (without changing the meaning) attribute your initials and job description on this website and in other marketing materials.
There is absolutely no guarantee that you will achieve publication or literary representation as a result of my services.
I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
I may change this policy from time to time by updating this page. You should check the page from time to time to ensure that you are happy with any changes. This policy is effective from 13th June 2019. Last updated February 29th 2020.
What I collect:
I may collect the following information:
· Contact information including telephone number and email address
· Demographic information such as postal address and postcode
· Other information relevant to customer contact process
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can then anticipate your needs, likes and dislikes by gathering and remembering information about your preferences.
I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve my website by enabling me to monitor which pages you find useful and which you do not. I only use this information for statistical analysis purposes and then the data is removed from the system. A cookie does not allow me access to your computer or any information about you, other than the data you choose to share with me.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that I do not have any control over other websites. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and you should note that these sites are not governed by this privacy statement. You should exercise caution and look at each website's privacy statement.
Controlling your personal information
The collection or use of your personal information is restricted in the following ways:
When you use this website, I will assume that you do not want the information to be used for direct marketing purposes unless you are actually subscribing to a newsletter mailing list for that reason. If you subscribe to the newsletter, you can change your mind at any time by using the unsubscribe button at the bottom of the newsletter or by emailing me at
I will not sell, distribute or lease your personal information to any third parties unless I am required by law to do so.
You may request details of personal information which I hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 11 Longford Road, Melksham, Wiltshire. SN12 6DH. UK.
If you believe that any information I am holding on you is incorrect or incomplete, please write to or email me as soon as possible, at the above address. I will promptly correct any information found to be incorrect.
Indie is a State of Mind